Q&A

Having any doubts?

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Here is some frequents questions you could have, with the answers.

If you still need more, contact us !

Questions & Answers

Shipping and Billing

Are you shipping worldwide?


Yes ! We are shipping worldwide via DHL and FeDeX (Shipping fees not included in the price).




How much are the shipping fees?


Depends of your location, the shipping fee is calculated, and can varies.




Can i get a bill with my purchase?


Yes, the indicated prices do not include taxe (V.A.T.), its important to send us via e-mail your fiscal data to generate your bill.





Sales

Where can I buy personaly these products?


You can buy our products directly with your podiatrist or with our autorized distributor. (Consult the distributor list in México).




Can I be an Authorized Distributor?


If you are podiatrist, ortopedist or selling this kind of products, you can contact us to be offered a special business plan with our products.





Payment Forms

What payment forms do we accept?


Paypal and payment in OXXO If you have a mexican account, wire transfer are accepted too, and Mercado Pago.





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